SP Services Ltd
Type/Role: Market Support
Headquarters/Base: Singapore
Website:
Smart Metering:
Markets: Singapore
SP Services is the market support company for Singapore (formerly known as Power Supply Ltd)
SP Services Ltd is responsible for providing electricity supply to non-contestable consumers as well as support services such as opening of accounts, reading of meters and billing. Eleven performance standards covering 3 service dimensions (viz Providing Supply, Customer Contact and Metering Services) are set for SP Services Ltd. Targets are set in these areas to ensure that consumers continue to receive good customer services from SP Services Ltd.
